We only collect basic personal data about you which does not include any special categories of information or location-based information. This does, however, include name, address, email etc. We collect only the data that is necessary for us to contract with
We need to collect data that is contractually required for us to process an online payment, to deliver your purchased product and to meet our statutory reporting obligations. In such cases, we don’t need to get your consent (since we can’t fulfill our contract without the data) but we still want you to know how carefully we manage the protection of that data. We will not collect any personal data from you that we do not need in order to provide and oversee this service to you.
All the personal data we process is processed by our staff, and, for the purposes of IT hosting and
We have a formal retention policy which requires us to keep details of your transactions for a period of six years from the date of the transaction in order to meet our statutory reporting obligations in respect of our formal accounts as well as in terms of tax reporting. After that point, your data will be deleted.
If at any point you believe the information we process on you is incorrect you can request to see this information, you can object to its use and even have it corrected or deleted. In order to exercise these rights, or if you wish to raise a complaint
If you are not satisfied with our response or believe we are processing your personal data not in accordance with the law you can complain to the relevant supervisory authority.
Our Data Protection Officer can be contacted using our online contact form.